Alpha Omega Alpha OmegaTechnology Solutions

The computers stay watched

Security.

Antivirus on the PCs, the Macs, and the servers. EDR that watches what a program does. ITDR that watches the logins. AI analysis on the email before someone clicks. For a clinic, the same work covers who can open a patient chart. When something looks wrong, you hear about it from the person who can do something about it.

Best for Offices that want a person on the alert.

Antivirus

The signature watch. Known bad files get stopped on the PCs, the Macs, the Windows server, and the Linux server. We run the product already on the machines, or we put one there.

EDR

Endpoint detection and response. The agent on the machine watches behavior, not just a file name: encryption starting, a strange process, a script that does not belong. We integrate with the EDR company already in the office, or we stand one up. The alert comes to a person, and that person calls you.

Microsoft DefenderSentinelOneCrowdStrikeHuntressSophosBitdefenderMalwarebytes

ITDR

Identity threat detection and response. The logins, not the files. A sign-in from a place the user has never been, a mailbox rule that forwards mail out, an admin role that appeared overnight, a token that keeps working after the person left. We tie that watch into Microsoft 365, into Google Workspace, and into the same EDR companies that already see the endpoints.

Microsoft EntraGoogle WorkspaceDefender for IdentityHuntress ITDRCrowdStrikeSentinelOne

Email, read by a model

AI analysis on the mail before someone clicks. Phishing, a vendor impersonation, a link that does not match the words, a thread that changed tone. Microsoft 365 can do this. Google Workspace can do this. So can the mail security product already in front of the mailbox. The ones that need a person get a person.

Defender for Office 365Google WorkspaceAbnormalProofpointMimecastBarracudaAvanan

Compliance, including HIPAA

A clinic, a dental office, or a practice asks a different question. Who can open a patient chart. Who left last month and still can. Whether a mailbox rule is forwarding those messages to a personal box. Whether the laptop in the car is the only copy. Whether guest Wi-Fi can see the server those charts live on.

That is the adherence work. We line up the shares, the logins, the mail, the network lanes, and a backup that has been restored, and we write down what we changed. When the office needs a business associate agreement for the systems we touch, we sign one. The office still owns the policy. We do not hand you a certificate, and we do not pretend an audit is a logo.

The same handling fits a law office, an accountant, or any shop whose files would hurt if they walked out. Card machines stay on their own lane. That part lives on the network page, and it is not a PCI certificate.

What you actually get

  • Antivirus on the PCs, Macs, Windows servers, and Linux servers
  • EDR behavior analysis, integrated with the company already on the endpoints
  • ITDR on the identities: sign-ins, roles, and mailbox rules
  • AI analysis of inbound email
  • HIPAA adherence for a clinic: access, mail, the lanes, and a restore, written down
  • A call when something needs a person, not a portal nobody opens
  • Patching with Omega Total Care, with ala carte, or beside an hourly office

The copies of the server live in the backup service. The watch tells you the machine is in trouble. The backup is how you bring it back.

Hours

Office

Monday8:00 AM – 5:00 PM CST
Tuesday8:00 AM – 5:00 PM CST
Wednesday8:00 AM – 5:00 PM CST
Thursday8:00 AM – 5:00 PM CST
Friday8:00 AM – 5:00 PM CST

On call

SaturdayEmergency work, or Omega Total Care
SundayEmergency work, or Omega Total Care

After hours

After-hours work is available. Coordinated, or emergency assistance.