Alpha Omega Alpha OmegaTechnology Solutions

Software

Workflows.

Intake, review, fulfill, notify. The real roles, the real exceptions, and a job that does not die in a shared inbox. We model the steps your people already take, then build the desk around them.

Best for Teams who move the same kind of job all day and are tired of chasing it by email.

Talk to us

What that becomes

  • A queue the staff can see, with a status that means something
  • A customer side, so people stop calling to ask where it is
  • Limits and permissions, so the wrong person cannot approve the wrong step
  • Mail and files attached to the job, not lost in a thread

UniversalRefund is one we already shipped: claims, review, counters, documents, payout. The pattern is the offer. Your steps will not be theirs.

Custom softwareThe tool shaped to the work. Payment softwarePay, then deliver. What we shippedSoftware that is already running. ContactCall, or write the right desk.

Hours

Office

Monday8:00 AM – 5:00 PM CST
Tuesday8:00 AM – 5:00 PM CST
Wednesday8:00 AM – 5:00 PM CST
Thursday8:00 AM – 5:00 PM CST
Friday8:00 AM – 5:00 PM CST

On call

SaturdayEmergency work, or Omega Total Care
SundayEmergency work, or Omega Total Care

After hours

After-hours work is available. Coordinated, or emergency assistance.